HomeLatest NewsGovTechTechnology must strengthen trust, not replace it, says Election Commissioner Vivek Joshi

Technology must strengthen trust, not replace it, says Election Commissioner Vivek Joshi

Election Commissioner Vivek Joshi said the ECINET digital platform reinforces a measured adoption of technology, ensuring it supports trust in the electoral process rather than replacing it.

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The Election of India said technology should be used to reinforce trust in the electoral process rather than substitute institutional safeguards, as the poll body rolls out a new digital platform amid wider debate over transparency and access to election data.

While speaking at the International Conference on Democracy and Election Management (IICDEM) 2026, Election Commissioner Vivek Joshi said the launch of ECINET, a unified digital platform bringing together voter services and election-related information, reflected a measured approach to the use of technology in election management.

“The launch of ECINET has been conceived from the standpoint of Indian technological advancement,” Joshi said, adding that the platform underlined the importance the Election Commission placed on technology while ensuring that digital systems supported trust rather than replaced it.

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ECINET integrates multiple election services into a single interface, including voter registration, application tracking and access to electoral information. Officials have said the platform is designed to streamline processes and improve access for voters, candidates and election officials.

The platform functions as a “super app” model, similar to the central government’s application, which brings multiple public services under a single digital framework.

Joshi’s remarks come at a time when the Election Commission’s use of technology has drawn increased scrutiny from political parties and civil society groups, particularly around the extent to which digital election-related data is shared and how online tools are governed.

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Opposition parties have in the past raised concerns about access to electoral roll data and the transparency of certain digital systems, arguing that technology should not limit oversight or accountability. The Election Commission has maintained that its systems operate within the legal framework and are designed to protect the integrity of the electoral process.

Also Read | Election Commission launches ECINET digital platform to streamline voter services

Joshi said ECINET reflected a balance between innovation and institutional responsibility, signalling that technology was being adopted cautiously rather than as an end in itself.

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Under the programme, India has expanded its use of digital platforms across public administration in recent years, including in areas such as taxation, identity and welfare delivery. Election officials have said similar principles of security, accountability and public trust are guiding the adoption of technology in electoral administration.

The Election Commission has said ECINET complies with existing election laws and requirements and that feedback from citizens was incorporated during pilot phases of the platform.

For technology to be effective in elections, Joshi said, it must enhance confidence in democratic institutions rather than become a substitute for them.

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Mohd Ujaley
Mohd Ujaley
Mohd Ujaley is a journalist specialising in the intersection of technology with government, public sector, defence and large enterprises. As Editorial Director at Tech Observer Magazine, he leads editorial strategy, moderates industry discussions and engages with key stakeholders to shape conversations around technology, policy and digital transformation. With over 15 years of experience, Ujaley has held editorial roles at prestigious publications including The Economic Times, ETGovernment, Indian Express Group, Financial Express, Express Computer and CRN India. He holds a Bachelor’s degree in Business Economics, a Master’s in Mass Communication from Guru Gobind Singh Indraprastha University (GGSIPU), a Parliamentary Fellowship from The Institute of Constitutional and Parliamentary Studies and a Certificate in Public Policy from St. Stephen’s College, Delhi.
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