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Modernization initiative set to improve taxpayer compliance and morale

The Malta Tax and Customs Administration automatically detects compliance discrepancies and filing errors with SAS Viya

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The Malta Tax and Customs Administration automatically detects compliance discrepancies and filing errors with SAS Viya

Malta, the archipelago nation in the Mediterranean Sea between Sicily and , is an island chain that conjures images of picturesque seaside villages, narrow cobblestone streets, honey-colored limestone architecture, and a wealth of ancient temples and castles to explore. For the Maltese, though, island life is much the same as for other Europeans. They work hard and expect fair wages and fair taxation for their efforts. But they sense that the system isn’t fair.

Changing that perception falls to the Malta and Customs Administration (MTCA), formerly the Office of the Commissioner for Revenue. The administration’s renaming in May 2023 was part of an initiative to revitalize work started in the 2012 Commissioner for Revenue Act to consolidate the individual commissioner posts for income tax, value-added tax and customs under one commissioner. That’s now part of a larger three-year strategic plan to create a more “modern and adaptive” – and data-driven administration “aligned with the changing needs of a global, digital society and economy,” an administration that ensures “that every Maltese, individual or body , pays their fair share of taxes.”

Read the full report here.

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