Tag: Customer Experience
Open Credit Enablement Network to make lending market more inclusive, expansive and secure: Lalit Mehta
The lending market is going to get more inclusive, expansive and secure, with the announcement of the Open Credit Enablement Network (OCEN), says Decimal Technologies CEO Lalit Mehta
There is still a huge gap in the industry's demand and supply. To make up for the sudden spike in orders compromises were made in staff onboarding and training, which became evident after some time.
Enterprise will recognise the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless customer experience
An integrated omnichannel solution can help brands in unifying communications across multiple channels to enhance customer experience
Federal Bank has deployed TCS’ Digital CASA Account Opening and KYC Services Platform, resulting in improved customer experience, said a statement from Tata Consultancy Services.
Building a loyal customer base is the secret sauce to running a successful business and in 2019, enterprises will step up their effort to elevate customer experience.
User / Customer Experience (CX) is the most important element in the journey of digital transformation that every organization should be striving to improve.
Verizon's Top 7 trends for enterprise IT in 2019 includes Real-Time Enterprise, CX, Cybersecurity, Privacy and transaction
Most business leaders complain about the finicky and unfaithful nature of customers today. This is often because they fail to notice how the landscape has changed. Customers no longer crave just service; they crave an experience.