Tag: Customer Experience
Building a loyal customer base is the secret sauce to running a successful business and in 2019, enterprises will step up their effort to elevate customer experience.
User / Customer Experience (CX) is the most important element in the journey of digital transformation that every organization should be striving to improve.
Verizon's Top 7 trends for enterprise IT in 2019 includes Real-Time Enterprise, CX, Cybersecurity, Privacy and transaction
Most business leaders complain about the finicky and unfaithful nature of customers today. This is often because they fail to notice how the landscape has changed. Customers no longer crave just service; they crave an experience.