Bilaspur — South Eastern Coalfields Limited (SECL), a subsidiary of Coal India, is making progress in its digital transformation efforts as part of the Government of India‘s Special Campaign 4.0, said a statement.
The campaign, which focuses on improving operational efficiency, transparency, and sustainability, has prompted SECL to implement several initiatives aimed at modernising its processes and enhancing service delivery, said the company.
SECL said that it has introduced a CMD Dashboard, an online platform designed to provide comprehensive task monitoring and facilitate collaboration. The dashboard enables departments across SECL’s headquarters and operational areas to raise and track requirements, offering visibility into new, ongoing, and delayed tasks. The platform supports transparency and efficiency in managing SECL’s internal operations.
Additionally, the PSU said it has rolled out the Land Acquisition Management System (LAMS), which streamlines land acquisition processes by digitising the traditionally manual workflow. This system has been deployed in projects like Kusmunda and aims to expedite the land acquisition procedure, ensuring transparency and real-time monitoring of land records.
SECL said it is also prioritising employee development through the Abhimanyu E-learning Platform, an extension of its earlier knowledge-sharing initiative, the Abhimanyu E-magazine. The platform provides employees with access to skill development resources, aiming to foster continuous learning and professional growth within the organisation.
To align with Special Campaign 4.0’s emphasis on citizen-centric services, SECL has revamped its online grievance redressal system. According to the company, all grievances are resolved within 30 days, demonstrating a streamlined approach to addressing complaints efficiently.
Development of In-House Applications
As part of its broader digital push, SECL said it has developed several in-house web applications to support its diverse operations:
- The CSR App tracks the company’s corporate social responsibility initiatives, providing detailed insights into project progress and expenditure.
- The Chirayu App facilitates medical referrals for employees, integrating health services digitally to simplify procedures.
- The Vidhik App offers an overview of SECL’s legal cases, providing a dashboard summary for efficient case management.
In addition to its digital initiatives, SECL said it has undertaken several environmental and community-focused activities. Under the “Ek Ped Maa Ke Naam” initiative, SECL has planted thousands of saplings across its operational areas, contributing to environmental sustainability efforts.
The organisation also conducted health camps for its Safai Mitras (cleanliness workers) and launched various community engagement programs aimed at promoting cleanliness. These activities, including school awareness programs and local Swachhata rallies, highlight SECL’s commitment to social responsibility.
Special Campaign 4.0, which runs from October 2 to October 31, 2024, aims to boost efficiency across government sectors through cleanliness drives, the reduction of pending cases, and the disposal of scrap materials. SECL has set a target of clearing over 2,200 metric tonnes of scrap and freeing up more than 30 lakh square feet of space within its facilities, contributing to the campaign’s objectives.
Through its efforts under Special Campaign 4.0, SECL said it is accelerating it focus towards modernising its infrastructure and operations, aligning with the government’s broader vision for improved governance and transparency in public sector enterprises.
