Key Points
- 1Point1 Solutions Q2 FY27 revenue rises 10.5 per cent sequentially to Rs 174.96 crore
- Company secures $10.8 million four-year contract with Costa Rica training institute
- ResolX AI platform reaches 14 deployments across seven enterprise clients
1Point1 Solutions, a customer experience and enterprise operations company, reported revenue of Rs 174.96 crore for the second quarter of FY27, a 10.5 per cent increase from the previous quarter and a 147 per cent rise compared to the same period last year, the company said on 4 November.
The Mumbai-headquartered firm, listed on both NSE and BSE, also announced new multi-year contracts including a $10.8 million engagement in Costa Rica and a Rs 39.32 crore mandate from an Indian power utility.
EBITDA, a measure of operating profitability before interest, taxes and non-cash charges, stood at Rs 45.32 crore for the quarter, up 109 per cent year-on-year but with margins narrowing by 475 basis points to 25.9 per cent compared to the corresponding quarter last year, according to the company. Profit after tax was Rs 18.41 crore, an 87 per cent increase year-on-year.
For the first half of FY27, the company reported revenue of Rs 333.28 crore, up 138 per cent from Rs 139.88 crore in H1 FY26. Half-year profit after tax reached Rs 34.72 crore, an 80 per cent increase, the company said.
Contract wins
The Costa Rica contract is a four-year engagement with a training institute and is expected to contribute approximately $2.7 million annually, subject to contract terms and milestones, the company said. The mandate deepens its presence in Latin America, where it already operates.
The power utility contract involves establishing what the company described as a Customer Experience Centre of Excellence for a leading Indian power utility. The company did not name the utility.
Additionally, 1Point1 Solutions said it secured three-year customer experience engagements with one of the world’s largest securities depositories and with VRL Logistics, broadening its portfolio across capital markets and logistics sectors.
One Point One Technology Labs, a subsidiary that develops proprietary AI technology, reported that its ResolX platform has reached 14 deployments across seven enterprise clients, up from 12 deployments reported for Q1 FY27.
ResolX operates on what the company calls a Resolution-as-a-Service model, designed to orchestrate workflows for end-to-end resolution of customer and business processes. The subsidiary is pursuing commercialisation through usage-based and outcome-linked pricing models, the company said.
Product developments include Omvia, which the company said is live with a life insurance client with capabilities in seven Indian languages, and NETS, which received deployment approval for a life insurance sales use case within its first month of release, according to the company.
The company also operates Clariva, an AI-powered medical record retrieval and summarisation service targeting the North American market.
“This quarter, we witnessed a strong acceleration in organic growth, reflecting the strength and resilience of our business,” said Akshay Chhabra, chairman and managing director, 1Point1 Solutions. “New client additions and sustained renewals at improved margins are strengthening revenue visibility and earnings quality.”
Chhabra said the company’s priorities include accelerating organic growth, sustaining renewals at improved margins, converting its pipeline into long-term engagements and expanding AI adoption.
By the numbers
Key figures from this story- Rs 174.96 crore
- Q2 FY27 revenue
- $10.8 million
- Costa Rica four-year contract value
- 147%
- Year-on-year revenue growth
“We remain focused on profitable growth, margin expansion, stronger returns on capital and sustainable long-term shareholder value,” he said.
The reported year-on-year growth figures reflect an expanded operating footprint following the company’s acquisition of Netcom, according to the company. The firm reported a workforce of over 8,000 employees across four continents and 10 delivery centres.
Your Questions, Answered
What was 1Point1 Solutions Q2 FY27 revenue?
The company reported revenue of Rs 174.96 crore for Q2 FY27, up 10.5 per cent from the previous quarter and 147 per cent compared to Q2 FY26.
What new contracts did 1Point1 Solutions announce?
The company secured a $10.8 million four-year contract in Costa Rica and a Rs 39.32 crore mandate from an Indian power utility, along with three-year engagements with a securities depository and VRL Logistics.
What is ResolX and how many deployments does it have?
ResolX is an AI platform developed by 1Point1's subsidiary One Point One Technology Labs. It has reached 14 deployments across seven enterprise clients as of Q2 FY27.
What was 1Point1 Solutions profit after tax in Q2 FY27?
Profit after tax was Rs 18.41 crore, an 87 per cent increase compared to the same quarter last year.
