US-based cloud computing company ServiceNow has opened its first research and development (R&D) centre in Asia at Hyderabad, India. The new centre will support ServiceNow major R&D works across the globe around AI and machine learning capabilities. Company informed that growing from just two employees in Hyderabad in 2013 to over 500, the new centre will be doubling floor space in the city from 66,000 sft to 132,000 sft. The expansion will bring up the number of ServiceNow offices to three in India.
Company informed that now the employees in Hyderabad, with space for up to 1,000 staff will be doubled. The Hyderabad office and Bengaluru operations represents ServiceNow’s largest R&D center outside the US. The India business supports a range of commercial and enterprise customers across all major industries.
According to technology firm, this facility will expand its product engineering, product management, applications development, service engineering, product operations and customer support teams in the region, covering all areas of its product offerings including IT service management, human resource service delivery, customer service management and security operations. It will also house local HR, finance, sales and leadership teams.
“Hyderabad is one of the region’s most exciting technology centres that has rapidly established itself as a global software development hub. With access to world-class talent, superior infrastructure and a thriving technology sector, the city is a perfect match for ServiceNow’s continued growth and investment in the region. ”The opening of this centre reflects our commitment to engineering excellent and creating a world class team to support our product development, which is critical to maintaining our rapid company growth,” said Mitch Young, VP & GM of APJ, ServiceNow.
“Our success in the market has been underpinned by a multiplying customer base and a stronger enterprise ecosystem in India. With continuing technological advancements and the swell of data businesses must manage, finding new ways to enhance productivity will be core to business success and economic growth. The opportunity for Indian organisations is vast and only growing, and the new centre represents an important step as we continue to expand across the region,” Mitch added.