Software

CRM is dominating the worldwide software market: Here’s why

CRM is dominating the worldwide software market: Here’s why

Despite software market getting flooded with flurry of new solutions, Customer Relation Management (CRM) software has maintained its lead as the largest revenue generator. According to a recent report from research firm Gartner, at the end of 2017, worldwide CRM revenue overtook that of database management systems (DBMSs), making it the largest of all software markets.
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