We are No. 1 CRM provider, claims Salesforce citing IDC data

Must Read

A Balancing Act: Personal Data Protection Bill gives more power to govt, data can be processed abroad

The Personal Data Protection Bill is likely to water-down many suggestions of draft Bill prepared by the Justice BN Srikrishna.

Over 50% candidates with Hindi, regional languages clears UPSC civil service exam in 2018

In 2018, a total of 812 candidates were recommended for central civil services, among them 485 candidates were those who had chosen Hindi or other regional languages as mother tongue

Modi govt to amend IT Act to trace rogue messages on WhatsApp

The Union government said that to trace rogue messages on platforms such as WhatsApp, it has proposed to amend the Information Technology (Intermediaries Guidelines) Rules, 2011 of the IT Act, 2000
Tech Observer Desk
Tech Observer Desk
TechObserver.in covers e-governance, enterprise IT, startups, telecom and consumer electronics.

Cloud-based ERP provider claimed that for the sixth consecutive year it has been named the number one provider by International Data Corporation () in its latest Worldwide Semiannual Software Tracker.

The company said that it grew overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor in the industry.

“In fact, Salesforce increased its market share in 2018 by more percentage points than the rest of the top 15 CRM vendors combined,” the company asserted.

“Companies of every size and industry are transforming how they operate in the digital age—and those transformations begin and end with the customer,” said Alex Dayon, president and chief strategy officer, Salesforce.

“As the latest IDC Tracker shows, Salesforce’s relentless focus on delivering CRM innovation and customer success has fueled our growth worldwide, and solidified our leadership in the market that we pioneered 20 years ago,” he Dayon said.

The company claimed that in addition to being top CRM provider worldwide, Salesforce is also the number one market share leader for CRM in North America, Western Europe and Asia-Pacific including Japan.

- Advertisement -
avatar
1000
  Subscribe  
Notify of
- Advertisement -

Latest in TECH

Modi govt mulling to bring national level blockchain framework

While replying to question in the Lok Sabha, the Union minister of state for electronics and IT Sanjay Dhotre said that an approach paper on National Level Blockchain Framework is being prepared
- Advertisement - ESDS eNight Cloud Hosting

Related Articles