April 13, 2021 3:37 am

HCL, ScienceLogic partner to bring AIOps to global enterprise customers

US-based software and service firm ScienceLogic announced a partnership with Indian IT consulting firm HCL Technologies.

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US-based software and service firm ScienceLogic announced a partnership with Indian IT consulting company HCL Technologies. The partnership will address the growing need for automated IT Operations among HCL’s enterprise customers, said a statement.

The new partnership allows DRYiCE, a division of HCL Technologies focused on building AI-powered products and platforms to leverage the ScienceLogic SL1 Automation Engine to provide a consistent source of clean, contextualized operational data in real-time. Clean, consistent data enables machine learning engines to power AIOps (Artificial Intelligence for IT Operations) and drive automation of key IT processes for HCL’s enterprise customers, said the company.

“Our customers are increasingly relying on HCL Technologies for guidance and support in their digital transformation journeys,” said Kalyan Kumar, CVP & Chief Technology Officer at HCL Technologies.

He added, “DRYiCE products & platforms have traditionally helped our customers to transform and simplify their IT operations. By leveraging artificial intelligence, machine learning and automation we intend to consistently deliver quality services and insights to our customers. SL1 will help accelerate those capabilities so that we and our customers alike remain competitive today and well into the future.”

ScienceLogic SL1 provides automated real-time discovery and synchronization across both application and infrastructure topology, integrating with new and existing ecosystem components and populating CMDBs with timely and accurate data from a clean data lake. This drives higher quality machine learning and enables AIOps processes to greatly alleviate the burden on IT operations personnel, said American software firm.

“DRYiCE has the deep capability in AI and related technologies that are being enhanced by tie- with academia and a strong partner ecosystem. The adoption of AIOps has grown rapidly and HCL’s adoption of SL1 validates the importance of this market segment,” stated Dave Link, CEO and Founder of ScienceLogic.

With SL1 in place, HCL will help its enterprise customers transform and modernize their IT infrastructure and applications and keep pace with rapidly changing customer expectations through more advanced digitization and automation of key IT systems and processes, ScienceLogic.

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