The future of work and that of the workplace is changing rapidly. There is a massive shift in how technology is implemented and used in the workplace. Collaboration technology solutions such as video conferencing is not a luxury reserved for large enterprises or big groups of people. Thanks to purpose-built solutions and the cloud, business-grade collaboration is becoming more available across devices, spaces, and locations, no matter the size of the organisation. As the world begins 2018, here’s the top 5 collaboration technology trends for 2018 from Polycom.
Cloud brings need for interoperability
The cloud space has transformed, not just our office and workspaces but the way we work. If we look at the next generation of technology – it’s modular, it’s adaptive, it’s solutions based and it’s cloud based. As cloud continues to move into the mainstream, the conversation is no longer about that sub 50 office space, the one-to-three user space is back on the table; and how you bring them into the network with mobile devices, with USB devices, and more will be a priority for businesses of all sizes in 2018.
User experience and ease of adoption reigns supreme
Where we work and collaborate is no longer confined to a traditional four-walled office environment. Today, people want to connect and collaborate with ‘the office’, regardless of their location or device. This growth in anywhere working and geographically distributed workforces mean that businesses will need to find new ways to empower employees with vastly different experiences and relationships with technology, ensuring they can collaborate effectively to drive the productivity.
Users want simple click and join. They don’t want to go looking for a meeting room ID, or a truncated number, or the smart board switch to upload documents for team discussion. We will expect to see end users continuing to demand more intelligent, conferencing solutions that can ‘do it all’ – whether connecting from a meeting room, personal device or third-party platform.
Meetings are getting smarter and more mobile
Technology, like the latest intelligent face-detection and voice triangulation cameras, wireless content-sharing, a simple ‘click to join’ meeting interface, AI and advanced analytics are helping meetings get smarter and more productive.
In basic terms, it is the convergence of people plus, not versus, technology that are now working together. What’s more, as organisations move to Skype for Business, Office 365 and Microsoft Teams, we expect them to look at removing extraneous meeting technologies and integrate collaboration via these platforms as a means to reduce costs and ensure a consistent user experience.
The hyper-collaborative organisation
Imagine that the next step for individuals, teams and organisations would be to go from being “collaborative” amongst themselves to “hyper-collaborative” – bringing together knowledge, capabilities and ideas from a number of ecosystems, geographies and industries.
We anticipate that for 2018 and beyond, more workplaces will be open to embracing ‘anywhere working’, that enables this evolution in partnerships and teamwork. Enabling people to work, the way they want, where they want and in a hyper-collaborative manner that will become business-normal.
Bridging the urban-rural divide
With the improvement of our broadband infrastructure, India becomes more digitally inclusive and we can expect to see a jump in demand for collaboration solutions like high definition video and digital content sharing that were previously unavailable.