Tag: Omnichannel
Airtel targets India’s $1 billion cloud communications market with Airtel IQ
With the deployment of Airtel IQ, enterprise will be able to embed communication services such as voice, SMS, IVR in their applications and digital properties
Omnichannel CX strategy to become prominent in 2020: Zendesk KT Prasad
Enterprise will recognise the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless customer experience
Omnichannel solutions can give brands an edge over customer experience
An integrated omnichannel solution can help brands in unifying communications across multiple channels to enhance customer experience
Will machine learning drive omnichannel shopping experience?
Machine Learning is a type of artificial intelligence (AI) that provides computers with the ability to learn without being explicitly programmed to and has a major role in helping achieve this ideal shopping scenario.
Xavient launches Artificial Intelligence platform AMPLIFY
Xavient Artificial Intelligence platform AMPLIFY leverages AI and Analytics to bolster prediction, recommendation, and customer experience.
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