Tag: Omnichannel

With the deployment of Airtel IQ, enterprise will be able to embed communication services such as voice, SMS, IVR in their applications and digital properties

Enterprise will recognise the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless customer experience

An integrated omnichannel solution can help brands in unifying communications across multiple channels to enhance customer experience

Machine Learning is a type of artificial intelligence (AI) that provides computers with the ability to learn without being explicitly programmed to and has a major role in helping achieve this ideal shopping scenario.

Xavient Artificial Intelligence platform AMPLIFY leverages AI and Analytics to bolster prediction, recommendation, and customer experience.