Omnichannel News, Updates, Videos and Photos from Tech Observer

Oppo signs patent license agreement with Ericsson for 5G

Oppo begins products sell on WhatsApp with home delivery option

Tech Observer Desk - May 24, 2021 3:23 pm IST

Smartphone maker Oppo has started home delivery of its products with a simple text on the WhatsApp application

Airtel targets India’s $1 billion cloud communications market with Airtel IQ

Tech Observer Desk - Oct 26, 2020 2:50 pm IST

With the deployment of Airtel IQ, enterprise will be able to embed communication services such as voice, SMS, IVR in their applications and digital properties

KT Prasad, Country Sales Director, Zendesk

Omnichannel CX strategy to become prominent in 2020: Zendesk KT Prasad

KT Prasad - Dec 29, 2019 10:18 pm IST

Enterprise will recognise the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless customer experience

Rajdipkumar Gupta, MD and Group CEO, Route Mobile (Photo: File)

Omnichannel solutions can give brands an edge over customer experience

Rajdipkumar Gupta - Dec 24, 2019 9:06 am IST

An integrated omnichannel solution can help brands in unifying communications across multiple channels to enhance customer experience

Valli Bollavaram, Vice President - Enterprise Data & Business Intelligence Engineering, Target India.

Will machine learning drive omnichannel shopping experience?

Valli Bollavaram - May 2, 2017 7:41 am IST

Machine Learning is a type of artificial intelligence (AI) that provides computers with the ability to learn without being explicitly programmed to and has a major role in helping achieve this ideal shopping scenario.

AMPLIFY will be offered as a cloud- based service in three levels, along with Xavient’s other predictive analytic services. (Photo/Xavient )

Xavient launches Artificial Intelligence platform AMPLIFY

Tech Observer Desk - Apr 28, 2017 11:39 pm IST

Xavient Artificial Intelligence platform AMPLIFY leverages AI and Analytics to bolster prediction, recommendation, and customer experience.

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Tag: Omnichannel