Tag: Omnichannel

With Airtel IQ, enterprise will be able to embed communication services such as voice, SMS, IVR in their applications and digital properties

Airtel targets India’s $1 billion cloud communications market with Airtel IQ

With the deployment of Airtel IQ, enterprise will be able to embed communication services such as voice, SMS, IVR in their applications and digital properties
KT Prasad, Country Sales Director, Zendesk

Omnichannel CX strategy to become prominent in 2020: Zendesk KT Prasad

Enterprise will recognise the power of adopting an omnichannel CX strategy to give their customers an increasingly seamless customer experience
Rajdipkumar Gupta, MD and Group CEO, Route Mobile (Photo: File)

Omnichannel solutions can give brands an edge over customer experience

An integrated omnichannel solution can help brands in unifying communications across multiple channels to enhance customer experience
Valli Bollavaram, Vice President - Enterprise Data & Business Intelligence Engineering, Target India.

Will machine learning drive omnichannel shopping experience?

Machine Learning is a type of artificial intelligence (AI) that provides computers with the ability to learn without being explicitly programmed to and has a major role in helping achieve this ideal shopping scenario.
AMPLIFY will be offered as a cloud- based service in three levels, along with Xavient’s other predictive analytic services. (Photo/Xavient )

Xavient launches Artificial Intelligence platform AMPLIFY

Xavient Artificial Intelligence platform AMPLIFY leverages AI and Analytics to bolster prediction, recommendation, and customer experience.
- Advertisement -SAP Hana