Tag: Customer Relationship Management
Based in Bengaluru, Arun Parameswaran will lead the overall Sales and Distribution strategy for India and will report to Arundhati Bhattacharya, CEO and Chairperson, Salesforce India.
Client Relationship Management or CRM programming is a framework that empowers organizations to manufacture solid client connections. We take a look at the Best CRM Software of 2019 for Small Businesses.
The Case Management Market is expected to grow from $4.79 billion in 2017 to $7.62 billion by 2022, at a CAGR of 9.7%.
With the advent of newer technologies and concepts like software as a service (SAAS) and social media integrations, the scope of CRM has increased from a mere customer database to a 360 view of customer interactions from various channels including but not limited to telephony, chat, emails, customer portals and mobile apps