Saturday, September 18, 2021

Tag: Customer Relationship Management

Arun Parameswaran, Managing Director, Sales & Distribution, Salesforce India (Photo: Salesforce)

Salesforce appoints VMware top executive Arun Parameswaran as MD sales for India biz

Based in Bengaluru, Arun Parameswaran will lead the overall Sales and Distribution strategy for India and will report to Arundhati Bhattacharya, CEO and Chairperson, Salesforce India.
Best CRM for Small Business 2019, CRM for Small Business Comparison, Top 10 Best CRM Software for Business, CRM Review, Customer Relationship Management, CRM

Best CRM Software for Small Businesses – Reviews & Ratings

Client Relationship Management or CRM programming is a framework that empowers organizations to manufacture solid client connections. We take a look at the Best CRM Software of 2019 for Small Businesses.
Case Management Market, ResearchAndMarket, Case Management Solutions, Customer Relationship Management

Case Management Market to become $7.62 billion by 2022: Report

The Case Management Market is expected to grow from $4.79 billion in 2017 to $7.62 billion by 2022, at a CAGR of 9.7%.

CRM to CRM software: Here’s how SaaS changed the growth trajectory of CRM

With the advent of newer technologies and concepts like software as a service (SAAS) and social media integrations, the scope of CRM has increased from a mere customer database to a 360 view of customer interactions from various channels including but not limited to telephony, chat, emails, customer portals and mobile apps
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