Saturday, July 20, 2024
-Advertisement-
Digital Senate
Digital Senate
Digital Senate
Digital Senate
HomeEnterprise ITArtificial IntelligenceSBI Mutual Fund launches AI-powered voice assistant with Google

SBI Mutual Fund launches AI-powered voice assistant with Google

Follow Tech Observer on Google News
Google News

has launched its first -powered with Google. The company said that the voice assistant can be currently accessed through any smart phone having or where the Google Assistant app has been downloaded, or any of the Google Home devices. The bot is designed to assist investors with information across different areas which includes getting basic product related information, locate the nearest branch, check their KYC status, use SIP calculator, receive a call back from customer care and retrieve account statements using a basic, user friendly voice interface.

The company informed that the voice assistant in due course will be developed and trained to help investors with transactions, portfolio valuations and other value-added services. The voice assistant was developed in partnership with AllinCall Research and Solutions Private Limited, a Mumbai based start-up firm.

The voice assistant uses the latest in AI and NLP to provide a simple conversational experience to understand user requirements and provide the optimal solution by fetching information from various sources. The bot in the future be able to assist investors with transactions as well. The voice assistant is currently available on Google Assistant platform and will soon be available on the Amazon Alexa platform as well.

“We as a fund house constantly strive to introduce new services for our investors and technology-enabled services are the order of the day. I am happy to announce the launch of our voice assistant, a unique initiative in the mutual fund industry. We are encouraged by the rapid increase in the voice-based search by investors and growing adoption and acceptance of our YUVA web chat bot on our website www.sbimf.com. The voice assistant acts as another interface for investors to interact with the fund house, get basic information on their investments and do more,” said Ashwani Bhatia, MD & CEO, SBI Funds Management.

Vikas Agnihotri, Country Director Sales, Google India said “We are pleased to be working with SBI Mutual Fund and look forward to extending more engaging experiences to Google Home and the Assistant.”

SBI Mutual Fund has launched YUVA (Your Virtual Assistant) in December 2017. The web chat bot was built with the aim to leverage the latest technologies and change in consumer preference in communication style to more web message and mobile chat-oriented mode which is less intrusive. The bot has handled over 2 million queries so far. The voice assistant is another step to provide for the growing voice-based search audiences.

Users can activate SBI MF Voice Assistant by saying to their Google Assistant “Ok Google Talk to SBI Mutual Fund'' and link their Google account with SBI Mutual Fund for the first time.

The voice assistant was launched in the presence of Dinesh Kumar Khara (MD, State Bank of India), Fathi Jerfel (Dy. CEO, AMUNDI SA), Ashwani Bhatia (MD & CEO, SBI Funds Management Pvt Ltd), and Vikas Agnihotri, Country Director Sales, Google India.

Get the day's headlines from Tech Observer straight in your inbox

By subscribing you agree to our Privacy Policy, T&C and consent to receive newsletters and other important communications.
Tech Observer Desk
Tech Observer Desk
Tech Observer Desk at TechObserver.in is a team of technology reporters led by a senior editor who brings latest updates and developments from the world of technology.
- Advertisement -
Bitcoin 2024
Bitcoin 2024
Bitcoin 2024
Bitcoin 2024
- Advertisement -Digital Senate
- Advertisement -Education Sabha
- Advertisement -Bitcoin 2024
- Advertisement -ESDS SAP Hana

Subscribe to our Newsletter

83000+ Industry Leaders read it everyday

By subscribing you agree to our Privacy Policy, T&C and consent to receive newsletters and other important communications.
- Advertisement -

Sify Technologies reports 10% revenue growth amidst marginal Q1 loss in FY 2024-25

Sify Technologies reported a 10% revenue increase to Rs. 9,421 million in Q1 FY 2024-25, despite a loss of Rs. 105 million due to substantial infrastructure investments.

RELATED ARTICLES