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Department of Administrative Reforms and Public Grievances

The Department of Administrative Reforms and Public Grievances (DARPG) released the 48th monthly report on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) — the government's 24x7 online platform that allows citizens to lodge service delivery complaints with public authorities.

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The Department of Administrative Reforms and Public Grievances (DARPG) released the 48th monthly report on the Centralised Public Grievance Redress and Monitoring System (CPGRAMS) — the government’s 24×7 online platform that allows citizens to lodge service delivery complaints with public authorities.

Sourcing: Description: From Tech Observer Magazine archive — CPGRAMS data: Disposal up, but 5 lakh recurring complaints signal systemic gaps (2026-05-24). https://techobserver.in/news/egov/cpgrams-data-disposal-up-but-5-lakh-recurring-complaints-signal-systemic-gaps-324778/
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