HomeBangladeshIndustryBangladesh: E-Cab membership of 4 e-commerce firms suspended

Bangladesh: E-Cab membership of 4 e-commerce firms suspended

E-Cab said in a statement on Thursday. According to the same notification, e-Cab had issued notices to 16 companies to show cause in different cases in response to complaints from consumers and vendors.

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Dhaka: The E-Commerce Association of (ECAB) has suspended the membership of four organizations, including , over allegations of irregularities.

The other three companies whose membership of has been suspended are Twentyfour Ticket.com, Green Bangla E-Commerce Limited, and Excellent World Agro-Food and Consumer Ltd.

E-Cab said in a statement on Thursday. According to the same notification, e-Cab had issued notices to 16 companies to show cause in different cases in response to complaints from consumers and vendors.

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The membership of the four organizations has been suspended due to non-response to the allegations or unsatisfactory responses.

Allegations against companies include embezzlement, non-disposal of complaints from buyers and suppliers, failure to respond to e-Cab’s reasoning and warning letters, failure to resolve various complaints sent by e-Cab, non-compliance with Digital Commerce Guidelines 2021, and Conduct business.

Some of the 9 out of 16 organizations have denied the allegations against them.

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Some have sought time with a commitment to grievance redressal and compliance with the Digital Commerce Management Guidelines-2021.

E-Cab says further investigations are underway to monitor 9 such companies.

If there is no satisfactory solution, the same decision can be made about those institutions.

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