Dhaka — The in-person office of e-commerce company Evaly will be fully operational from August 22 in compliance with the health, guidelines to confirm its MD Rassel. It has also asked customers to make an online appointment for direct customer service.
Earlier on the night of August 15, Mohammad Rassel, managing director, and chief executive of Evaly, posted in status on his Facebook handle.
He wrote in the status, ‘The Evaly office will be fully public from next Sunday in compliance with the hygiene guidelines. Inshallah, the activities will continue in full force. Stay tuned.”
Many customers went to the Evaly head office at Sobhanbagh in Dhanmondi and returned disappointed. Calling relentlessly the company’s hotline appears busy. Evaly, later announced that the office is now temporarily closed because of Corona.
However, all kinds of services are being provided to the customers online. After being closed for a long time, the company has now decided to open an office.
Launched in 2016, the site is a Bangladesh-based e-commerce platform. Evaly name is at the forefront in terms of lucrative discounts or cashback offers.
Earlier, a report by Bangladesh Bank said that its debt is six times more than its assets.
According to the report, Evaly’s total liability is Tk407 crore. The company has received Tk214 crore in advance from customers, and the remaining Tk190 crore from merchants.
As per normal rules, the company should have at least Tk 404 crore in working assets. But the assets have only Tk65 crore. Besides, no trace of Tk339 crore has been received from customers and merchants till March 14.
Last Thursday (August 12), the Commerce Ministry sent a three-step deadline to Evaly to settle her debts and assets. Assets and Liabilities Statement by August 19, Total Customers and Customers by August 26, and Merchants by September 2.
Earlier, on July 19, the Commerce Ministry sent a letter to Evaly informing him of the information. In response, Evaly replied to a letter from the Commerce Ministry on August 1, giving more than six months to respond to the liability information and various questions.
On July 7, Jamuna, the country’s one of the leading industrial groups, announced that it will invest Tk1,000 crore in e-commerce company Evaly. The group said it would initially invest in Tk200 crore, then invest a total of Tk1,000 crore at various stages.