January 17, 2021 5:32 am
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Dharmendra Pradhan launches missed call facility for LPG consumers

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Petroleum and Natural Gas and Steel Minister recently launched a missed call facility for consumers. Speaking on the occasion, he said that Indian Oil LPG customers can use single missed call number 8454955555 for refill booking – for all India and for a new connection – for Bhubaneshwar city.

The advantages of this facility over IVRS facility are: quick booking – customers don’t have to hold call for long time, no call charges as compared to IVRS calls where normal call rates are applicable, people who are not adept with IVRS or old-age customers and face issues in using IVRS facility can opt for refill booking via missed call, and an easy life for rural consumers.

Pradhan also rolled out the second phase of world-class premium grade petrol (Octane 100), branded as XP100 by Indian Oil for seven cities including Chennai, Bengaluru, Hyderabad, Kolkata, Kochi, Indore and Bhubaneswar. In the first phase, the minister had launched and rolled out the same in December 2020 at select outlets in 10 Indian cities.

During the launch, Pradhan also said, “Missed call facility is an example of the success of the Digital India mission in the cause of service to the people. The government is using technology to usher in equitable treatment of every Indian in receiving services and improving ease of living for citizens. The service, being launched in Bhubaneswar, will soon be expanded over the country.

Pradhan exhorted the gas agencies and distributors to ensure that the LPG delivery period should be shortened from 1 day to a few hours. He said that the country has travelled a long way in LPG. “The LPG connection was made available to about 13 crore people from the year 1955 to 2014, but today it is about to reach 30 crore connections, showing quantum jump and commitment of the government to provide clean fuel.”

The minister also talked about the power of technology in making the life of common man easy. He lauded the distribution efforts of the OMCs, especially the delivery boys- the ‘corona warriors’, who showed guts and sincerity to supply the LPG at the doorsteps of people without any interruption, even in the time of pandemic.

Flagging off the dispatch of first load of XP100 from the country’s oldest operating refinery at Digboi, Assam, Pradhan also said that this epitomises the Prime Minister’s vision of Purvodya. He said that XP100 is of world-class quality which would enhance the efficiency of high-speed cars.

“This advanced petrol produced from Digboi Refinery will cater to the needs of retail outlets in cities located in the country’s North-East region. Digboi has joined the elite group of Mathura and Barauni Refineries by producing XP-100 Petrol using existing infrastructure and secondary processing facilities. This is indeed a commendable achievement, being the oldest Refinery, producing the most advanced petrol available in the country,” he said.

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