Tata Consultancy Services (TCS) has partnered with Nanoheal, a predictive workspace automation platform provider, to offer enterprises cognitive, self-healing end-user device management solutions to its customers.
The company said that TCS and Nanoheal will deliver solutions that combine TCS’ expertise in managing workspaces with deep delivery capabilities, across leading organization-wide transformations, with Nanoheal’s automated, proactive, self-healing device platform to ensure a seamless, error-free enterprise workspace.
“Enterprises today are looking to use digital technologies to deliver exceptional experiences, not just for their customers but also for their employees,” said Raman Venkatraman, Vice President and Global Head, Alliances and Technology Unit, TCS.
“We’re happy to partner with Nanoheal to provide our customers with automated solutions that free up their resources from mundane trouble-shooting tasks to focus on forward-thinking initiatives that help them thrive as Business 4.0 enterprises.”
The company said that the Nanoheal platform provides smart, simple, hands-off tools to automate nearly 90 percent of workspace management operations, drastically reduce resolution time, monitor device performance, and enforce policy and compliance. Corporate end-users will benefit from smarter, more streamlined customer experience from beginning to end.
“Nanoheal is an all-in-one proactive and predictive workspace automation platform dedicated to continually improving end-user experience and simplifying the delivery of IT services,” said Sridhar Santhanam, CEO, Nanoheal.
“We are thrilled to partner with TCS, as their impressive global reach and proven track record of helping customers navigate the ever-evolving tech landscape will enable us to deliver our collective expertise and capabilities across the corporate marketplace.”