Tag: Chatbots

Rise in the adoption of virtual agents to optimize customer interactions

Top data driven technology to impact enterprises in 2019

Technology is evolving at a breakneck speed, and keeping up with a deluge of new emerging trends can be challenging for enterprises.
Chatbots are expected to exhibit huge growth over the next few years.

Digital Workplace: These 7 technologies will become mainstream in next 5 year

Speech recognition will reach the Plateau of Productivity within the next two years, said the 2018 Gartner Hype Cycle for the digital workplace
Girish Nayak, Chief of service, operations, technology at ICICI Lombard

With Artificial Intelligence, chatbots are overhauling customer service business: Girish Nayak of ICICI Lombard

Sales and customer support services have already undergone a sea change from how they were a decade back. With artificial intelligence and chatbots, they’re leapfrogging into another era.
Retailers and tech industry players are investing in AI and creating opportunities that will disrupt incumbents, says Frost & Sullivan. (Photo/Agency)

Artificial Intelligence to boost retail industry: Frost & Sullivan

Artificial Intelligence applications like chat bots, marketing, and supply chain optimization will help strengthen customer relationships and create growth opportunities for retail industry said Frost & Sullivan.
Aniketh Jain, CEO & CO-Founder of Solutions Infini

Chatbots are far from being intelligent

We were promised that chatbots would transform the way we interact with businesses and services, but the truth of the matter is that they are far from being intelligent, writes Aniket Jain of Solutions Infini
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