Since both criminal activities and interactions with citizens have moved to online, so the police forces must learn to harness digital technology for effective police service delivery
The prime mission for any police force is to prevent crime and maintain law & order. However, this is easier said than done because, in the age of digital and social media platforms, Police forces are facing increasing public expectations and scrutiny and also there are gradual changes in crime profile and non-crime related activities.In general and especially in times of Covid-19 pandemic, both criminal activities and interactions with citizens have moved to online. Therefore, police forces and any law enforcement agencies must learn to harness digital technology for effective public service delivery.In this endeavour, both central and state governments have tried to bring some kind of digital transformation in policing with the help of projects such as Crime and Criminal Tracking Network System (CCTNS), the introduction of modern age technologies and mobile applications as an integral part of police IT infra.This is key because digital technology has the...
UP Police has launched a feature-packed UPCOP mobile application to offer various police-related services to people online
CCTNS project was launched in 2009 by UPA government in the aftermath of the 26/11 attacks in Mumbai with an aim to digitally connect all the police stations in the country and digitizing all existing FIRs and criminal records.
Union Home Minister Rajnath Singh has launched a Digital Police Portal under CCTNS project, now citizen will be able to file FIR online.
"The government will undertake steps to integrate the various organs of the Criminal Justice System such as the police, courts, prisons, prosecution, forensic laboratories, finger prints and juvenile homes with the Crime and Criminal Tracking Network & Systems (CCTNS) database," said Union Home Minister Rajnath Singh.