With respect to technology and process implementation, automation plays a key role in the way a business functions. This extraordinary progress in automating the business process across various domains is fuelling massive advances towards a revolutionary growth. Most affordable and usable services are pitching in, making the lives of millions easier. There's no surprise in the fact that ‘Telecommunications as a service' is going to bring notable progress to businesses. Artificial Intelligence and Machine Learning sound to be promising technology trends; however the infrastructure and maintenance costs are going to be the key deciding factors for their implementation, especially in startups and SMEs. It's also just the beginning for “FinTech” services, as more financial corporations are looking ahead for automated blockchain technologies in their industry processes.
Communication platforms are just the way forward for businesses. With interactions becoming smarter day by day, platforms like “Whatsapp” are surging ahead into the marketplaces, paving way for business communication. Undisputedly, Whatsapp has been the facilitator of communication for over 1 billion users across the globe. However, the challenge of adopting “Whatsapp for businesses” still remains a huge challenge.
The writer is CEO & Co-Founder of Solutions Infini. Views are personal.