With the aim to align its products and services with growing acceptance of Bring Your Own Device (BYOD), Indian IT major Wipro said that its Live Workspace Suite will now support Apple devices such as iPhone and iPad. Wipro's Live Workspace is an end-to-end standardised and integrated workplace offering consisting of pre-defined tools, technologies and processes. It helps users to access their business applications and data, anywhere, anytime, and through a device of their choice.
This tool, which was launched in partnership with VMware in August 2015, also offers predictive and prescriptive analytics to proactively identify, diagnose, resolve and manage critical applications and infrastructure problems before end-users experience issues.
According to Wipro, now an enterprise can order Apple devices on the go and have them distributed directly to employees with zero-touch deployment. The device policies and applications will be configured over the air. “From the initial power-on, the Apple device will be set up automatically without any interaction with the enterprise's IT department, and it can easily be maintained and kept compliant with corporate policies thereby saving time, reducing cost and enhancing governance,” said Wipro.
“Customers are looking for newer offerings which can bundle the end point hardware, accessories and workplace services, all together in a subscription model similar to the SaaS models, to reduce their overheads of asset and contract management, and sunk-in costs. Workplace outsourcing contracts are truly becoming technology agnostic and outcome defined opportunities,” said Kiran Desai, Senior Vice President, Global Infrastructure Services, Wipro Limited.
“Wipro's Live Workspace™ brings along user experience management and advanced analytics to move from reactive support to a predictive and preventive management model, and prides itself on being able to prevent incidents and carry out faster root cause analysis of problems to meet these enterprise needs, delighting employees and empowering IT,” said Desai.
To enable enterprise mobility management and data management, with self-help and self-service, Wipro has partnered with Jamf and Druva to create an integrated suite of services. In addition to simplifying deployment, these new services allow enterprises to easily manage ongoing support for Apple devices — providing OS management, software update management, an enterprise app catalog, automatic compliance, security updates, manage inventory and reporting, said Wipro.