Key Points
- Srijesh Kumar joins Practo from Salesforce to lead product and technology globally
- Practo operates across 2,400 cities and is accelerating AI integration in healthcare
- Kumar previously led engineering teams at Expedia Group and held roles at Adobe and Microsoft
Practo, the Bengaluru-based digital healthcare platform, has appointed Srijesh Kumar as its Global Chief Product and Technology Officer to lead product development and AI integration as the company expands internationally.
Kumar, who joins from Salesforce where he served as Vice President of product engineering, will oversee Practo’s product and technology teams. His appointment comes as the company accelerates the use of artificial intelligence across its healthcare services.
Practo operates a platform that connects patients with doctors, enabling users to search for physicians, book appointments and complete consultations. The company says it serves millions of patients across more than 2,400 cities globally.
As CPTO, a role that combines responsibility for both product strategy and technology infrastructure, Kumar will work to align Practo’s engineering, product and data teams. His brief includes strengthening the platform’s technical architecture and building systems that use Practo’s healthcare data to deliver what the company describes as more consistent outcomes.
“What drew me to Practo is the opportunity to work on problems that have a real, human impact at scale,” Kumar said. “Healthcare is one of the most meaningful areas where technology can make a life-changing difference, not just in improving access but in reducing suffering and enabling better health outcomes.”
Kumar added that building from India for global markets was a significant factor in his decision. “India today has the talent and capability to build platforms that can scale globally, and Practo has already demonstrated that,” he said.
Kumar brings more than 20 years of experience in building large-scale technology platforms. At Salesforce, he led product engineering for the company’s Industries cloud division, working on loyalty and promotions management systems.
Before Salesforce, he spent several years at Expedia Group, the travel technology company, where he built and led distributed engineering teams across core travel platforms. His earlier career included roles at Punchh, Adobe and Microsoft.
Shashank ND, Founder and CEO, Practo, said Kumar’s experience would help the company expand its use of AI in healthcare. “Srijesh brings deep expertise in building platforms at global scale with a strong product mindset,’ Shashank said. ‘His experience will be invaluable as we continue to push what’s possible with AI in healthcare.”
Practo strengthening technology leadership
Kumar’s appointment follows Practo’s recent hiring of Cijo George as Vice President of Artificial Intelligence. The company said both appointments reflect its investment in technology leadership as it pursues international growth.
Practo, founded in 2008, has built what it describes as one of the world’s largest care-navigation platforms. The company’s consumer platform allows patients to discover doctors, book appointments and manage their healthcare needs online.
Kumar will be based in India and is expected to begin his role immediately.
Your Questions, Answered
Who is Srijesh Kumar and what is his new role at Practo?
Srijesh Kumar is Practo's new Global Chief Product and Technology Officer. He previously served as Vice President at Salesforce and held leadership roles at Expedia Group, Adobe and Microsoft. He will lead Practo's product and technology teams.
What does Practo do?
Practo is a digital healthcare platform based in Bengaluru that connects patients with doctors. Users can search for physicians, book appointments and complete consultations online. The company operates across more than 2,400 cities globally.
Why is Practo making this appointment now?
Practo is accelerating the integration of artificial intelligence across its healthcare services and expanding internationally. The company recently also appointed Cijo George as Vice President of Artificial Intelligence.
What experience does Srijesh Kumar bring to Practo?
Kumar has more than 20 years of experience building large-scale technology platforms. At Salesforce, he led product engineering for Industries cloud. At Expedia Group, he built distributed engineering teams across travel platforms.
