The trend of buying electronics products, clothing, household appliances online was already prevalent but now due to Corona, it gained more momentum centering on Eid.
There is still a huge gap in the industry's demand and supply. To make up for the sudden spike in orders compromises were made in staff onboarding and training, which became evident after some time.
With 2020 on the horizon, Vikram Bhat, Chief Product Officer, Capillary Technologies is betting big on technologies like AI and collaborative commerce to disrupt the retail industry
he year 2018 recorded a $20 billion increase in disclosed e-commerce M&A value compared to 2017, boosted by mega-deals such as Walmart’s ambitious $16 billion purchase of Flipkart