SEARCHED FOR: Customer Engagement technologies

Tata Capital has fused the capabilities of OpenAI's ChatGPT within their chatbot, 'TIA, aiming to deliver a more fluid conversational experience, as well as providing contextual assistance to customers for all service requests.

With the aim to consolidate its presence in the ME & African markets, Payroll Service Provider Allsec Technologies signed a strategic partnership with Bahwan...

In 2019, CIOs must focus on emerging technologies like machine learning, AI, robotics, cloud, automation, digital sensing for digital transformation.

Verizon's Top 7 trends for enterprise IT in 2019 includes Real-Time Enterprise, CX, Cybersecurity, Privacy and transaction

IT firm CSS Corp said that it has been named as a “Leader” in NelsonHall’s NEAT vendor evaluation for Digital Customer Experience.

Wipro will offer systems integration, configuration, and support services for the Duck Creek Platform

Speech recognition will reach the Plateau of Productivity within the next two years, said the 2018 Gartner Hype Cycle for the digital workplace

Well-known marketing leader Rajiv Bakshi has joined Intex Technologies as Chief Marketing Officer (CMO).

IIT Kharagpur is setting up a centre of excellence in artificial Intelligence (AI) research aimed at promoting education, training, research, projects, incubation and entrepreneurship in AI related domains.

US-based communication technology Avaya is betting big on digital transformation of Financial Services Industry for growth