With its versatile potential to drive business growth, Customer Relationship Management (CRM) software can be instrumental to turn around the IT retail business model and make it sustainable, while offering insights into potential growth areas.
For a competitive edge in 2018, organisations must recognise the strategies, technologies, and business roles that can enhance their approach to business intelligence.
Network Security - With the prospects of new technologies like Artificial Intelligence, Machine Learning, Big Data Analytics and the Internet of Things, there’s also increasing risk of confidential data being maliciously collected, stored and disseminated.
Digital Transformation of a bank can happen if strategy, operations, training, and communication truly become integrated and digital, not just few departments
Digital Transformation: Understanding digital debt, spending priorities and migration road map are key
The reality is that digital transformation is an ongoing process for most companies–they are required to continuously assess when and how fast to migrate their technology.
What you could have dealt with 10 years ago, before the availability of real-time data and digital channels, is now enough to be fatal. Putting Cloud ERP at the core of digital value creation is the key to overcoming this challenge.
The benefits of egovernance shall not remain restricted to the 100 smart cities that are to be built within the next few years, but will percolate to other urban areas and even rural areas
While these EdTech trends will continue in 2018, we can expect technology to weave its magic further and present K-12 with another couple of new things
While CRM in public sector seems to be in a very nascent form, key establishments like IRCTC, RTA and Municipal Corporations are leading the use of CRM in the public domain for quite some time now
Connected enterprise need advanced solutions that can be implemented to enable more hassle-free and productive collaboration.