Tata Tele Business Services (TTBS) has come up with a cloud-based enterprise solution for hybrid connectivity among employees, customers and vendors across various platforms, a statement said. The solution, Smartflo, is a quick set-up solution with zero installation charges and no capital expenditure investment and provides seamless communication. Its features include intelligent routing of customer calls, voice-to-text conversion, call sentiment analysis, API integration with all enterprise applications, quality checks through live call barge-ins, on-demand scalability without additional capex and in-built security. “Smartflo comes with an uptime guarantee of 99.5% backed by TTBS 24X7 managed service capabilities and trust, ensuring uninterrupted business continuity,” according to the statement. Harjit Singh, President – Enterprise Business, Tata Teleservices said, “Smartflo is an anytime, anywhere, flexible suite of cloud communication solutions. It optimises connectivity, helps build operational resilience and enables businesses to deliver better customer experiences across channels. “With its comprehensive and advanced features, it is well equipped to...
Oracle has announced that many Indian businesses like Mphasis, Polycab and Religare Broking have shifted to its second-generation cloud services in the country, amid the rising demand for secure, enterprise-grade Cloud services. Some other Indian firms subscribing to Oracle's Cloud applications and infrastructure are ARCIL, GTPL Hathway, IFFCO, Infocepts, Lipi Data Systems, Nippon Life India Asset Management, Omega Healthcare and RXIL. In the last 4-5 years, Oracle has doubled its overall customer base and has nearly 1,000 strategic partners in its network. This shows that the company is emerging as the cloud provider of choice for its customers, IANS quoted Shailender Kumar, Regional Managing Director, Oracle India as saying. He further said that the company is prepared to help organisations of all sizes and from all industries, unlock new value from their data in the New Year, aiding faster innovation and growth recovery, while enhancing their end-user experience. Oracle also said that its...
The overall India public cloud services market is likely to touch $7.4 billion by 2024 growing at a CAGR of 22.2% for 2020-24, IDC said.
A latest report from Ovum Research in partnership with secybersecurity firm Palo Alto Naetworks said that the assumption that public clouds are by default secure is away from reality.
SAP said it had reached a three-year deal with Microsoft to help its large enterprise customers move their business processes into the cloud
Amazon grew faster than the overall market. Behind Amazon, Microsoft, Google, Alibaba and Tencent all saw revenues increase by 70% or more year on year.
At its recently concluded Annual General Meeting, Focus Softnet announced a major push on its cloud strategy with an attractive initial offer to its new and existing customers.
The MEA cloud infrastructure services market size is anticipated to reach $18.07 billion by 2025, according to a report from Grand View Research.
As part of the agreement, Infosys will join the Huawei Cloud Partner Network (HCPN) and the two companies will develop new cloud solutions leveraging Huawei Cloud and Infosys products and services.
Huawei said that its intelligent storage has gained 40% compound annual growth rate (CAGR) from the year 2012 to 2018.