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HTC Global Services and Automation Anywhere have partnered to work on robotic process automation services by building BOT based industry specific solutions.

As technology becomes ubiquitous, it’s turning into a driving force that is disrupting, transforming and reshaping business landscapes across different sectors.

Sales and customer support services have already undergone a sea change from how they were a decade back. With artificial intelligence and chatbots, they’re leapfrogging into another era.

Online travel portal Yatra.com has launched an artificial intelligence based Yatra Universal Virtual Assistant (YUVA) for travel booking.

AI coupled with analytics is gaining fast ground within the HR domain. From talent acquisition and workforce optimisation to workforce transformation, technology can act as a strategic enabler for HR, says EdGE Networks Founder and CEO Arjun Pratap.

Indian artificial intelligence based chatbot platform Haptik said it has built its chatbot solutions on Amazon Web Services (AWS) artificial intelligence platform.

Budget 2018 LIVE: Key demand, announcements - Union Budget 2018 has to take many positive steps towards aiding India's smooth transition into a digital economy.

The technology is really coming of age. Not only are we getting better at recognizing language, but speech synthesis has made substantial inroads, says George K. Thiruvathukal, Professor of Computer Science at Loyola University Chicago.

With so much happening in redesigning of the recruitment process, the biggest impact of technologies is obviously on the recruiter. They will have to ensure a balance between data focused analytical skills and people focused social skills.

For a competitive edge in 2018, organisations must recognise the strategies, technologies, and business roles that can enhance their approach to business intelligence.