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Building a loyal customer base is the secret sauce to running a successful business and in 2019, enterprises will step up their effort to elevate customer experience.

Mobile analytics and user engagement platform CleverTap hs announced their integration with Exotel’s cloud telephony solution as part of their product offering

Hewlett Packard Enterprise (HPE) said that it has been selected by Vodafone Idea for its next generation operations support systems (OSS) platform for Vodafone’s Service & Network Operations Center (SNOC).

Raymond FMCG has deployed SAP S/4HANA. With this high-powered enterprise ERP software, the company aims to create a unified platform to get better visibility and improve business efficiency.

Morris Garages India has deployed SAP Dealer Management Solution. For this company took the help of itelligence India Software Solutions which provides services for SAP solutions.

Online content monetisation platform Taboola is acquiring the Start Division of Celltick, a company that deals in mobile discovery and engagement.

L&T Infotech said it has acquired Ruletronics, a Pega consulting and implementation company with offices in the UK, USA, and India.