Must Read

How to choose an effective DDoS mitigation plan

There are several flavours from which to choose when selecting an effective DDoS mitigation strategy. Most enterprises opt for one of the cloud protection flavours (always-on or on-demand)

How tech bolster security of online gaming platforms

The rise of online gaming and is evident throughout the world’s financial capitals with the UK, US, and a few other European nations at the forefront

Explained: The evolving nature of cybersecurity threats

Concerns such as hacking and the presence of computer viruses have existed for decades in one form or another. As technology evolved over the years, so did the cybersecurity  threats themselves.

British carmaker has deployed . For this company took the help of itelligence India Software Solutions which provides services for SAP solutions.

The SAP Dealer Management Solution will help the company’s dealers to run their core business operations including sales, dispatches, billing and inventory management smoothly. Besides, catering to core business functionality, DMS tracks the customer journey starting with customer interactions through various channels website, third party portal, call centre, showroom visits, test drive, sales, post-sales activities, services and feedback at each stage through customer mobile app.

MG Motor India said that it aims to garner and collate data around prospected customers interested in buying the SUV and also improve the customer experience with purchasing and post-sale services.

“The MG.NET solution will enable us to heighten the experience of owning MG cars and will help us map the entire customer journey right from initial interest to bookings. It will also help us track and improve the financial performance of our dealer partners’’ said Gaurav Gupta, Chief Commercial Officer, MG Motor, India.

“The implemented DMS solution includes various components from SAP ERP DBM, for Customer, Hybris and SuccessFactors etc. Very much looking forward to continued collaboration with MG Motor in their constant pursuit to provide the unmatched end to end customer experience ranging from sales, delivery and after-sales service,” said Sanjeev Deshpande CEO- itelligence India.

Subscribe to receive the day's headlines from Tech Observer straight in your inbox

Leave a Reply

*The moderation of comments is automated and not cleared manually by techobserver.in. Embedding of any link and use of abusive or unparliamentary language are prohibited.
- Advertisement -

Latest in TECH

Sapience Analytics signs distribution agreement with Redington

Sapience Analytics and Redington said that they have entered into a distribution agreement where latter will resell the Sapience Vue solution through its network of over 30,000 channel partners, system integrators, and value-added resellers countrywide.
- Advertisement -SAP Hana

Related Articles