Brightree releases patient App for HME

Must Read

How to choose an effective DDoS mitigation plan

There are several flavours from which to choose when selecting an effective DDoS mitigation strategy. Most enterprises opt for one of the protection flavours (always-on or on-demand)

How tech bolster security of online gaming platforms

The rise of online and is evident throughout the world’s financial capitals with the UK, US, and a few other European nations at the forefront

Explained: The evolving nature of cybersecurity threats

Concerns such as hacking and the presence of computer viruses have existed for decades in one form or another. As technology evolved over the years, so did the   threats themselves.

-based software provider has released its new Patient Hub to personalize the patient experience and increase revenue for home medical equipment (HME) providers. Patient Hub is a patient engagement app that automates and simplifies how HME providers connect with their patients. It eliminates the need for multiple web portals and consolidates all patient interactions into one secure platform. By improving ease of engagement and automation, Patient Hub empowers care, frees up resources and creates opportunities to accelerate cash flow.

The Patient Hub app allows providers to automate simple, repetitive processes such as sending out appointment reminders and requests for insurance updates, or delivering order status and tracking updates. Patients can initiate and complete tasks as well, including updating account information, reordering supplies and making payments. They can also use their smart device to take and upload a picture of their insurance card or an item they want to order, and even troubleshoot broken equipment with their HME provider. All these interactions are fully integrated back into Brightree.

“We’re excited to use the Patient Hub app to alert patients to their insurance-related denials, as opposed to it falling into a work queue that may not get touched for many days,” said Seth Weinstein, business analytics manager at Medical Service Company in Cleveland. “By automating the communication to the patient, we’re making it easy for them to participate in the process. And because the issue can be easily fixed and potentially resolved that same day, we can see that valuable cash flow much sooner.”

“This new solution allows our customers to connect with their patients in a new, engaging and personalized way,” said Steve Rogers, Brightree vice president of product management.

Subscribe to receive the day's headlines from Tech Observer straight in your inbox

Leave a Reply

*The moderation of comments is automated and not cleared manually by techobserver.in. Embedding of any link and use of abusive or unparliamentary language are prohibited.
- Advertisement -

Latest in TECH

Sapience Analytics signs distribution agreement with Redington

Sapience Analytics and Redington said that they have entered into a distribution agreement where latter will resell the Sapience Vue solution through its network of over 30,000 channel partners, system integrators, and value-added resellers countrywide.
- Advertisement -SAP Hana

Related Articles