Oracle said that it has added new artificial intelligence-based capabilities to its Oracle Human Capital Management (HCM) Cloud which is mainly used by human resource professionals. The addition of AI to HCM Cloud will improve engagement, recruitment and HR productivity, said company.
The new features include Newsfeed Interface that employees can choose as “newsfeed”. For example, tasks that need attention can be highlighted in an easy-to-read tiled format; an automatically updating analytics snapshot can elevate key business insights; and company and employee-related news can be easily accessed without digging through email, said Oracle.
With AI, search will also become intelligent, intuitive making it easier for employees to find the information they are seeking. Also, the new functionality will offer personalized cross-device experience enables employees to be more productive and take action based on company updates, personal feedback, and goals – no matter where the job takes them – on their desktop, tablet, or mobile phone.
It has also have continuous performance management options. New performance “check-in” capabilities help ensure employees are always receiving real-time coaching and feedback and can easily track goals. Built-in AI capabilities and guided paths create a simple and personalized experience from a candidate's first interaction, through to hiring and onboarding.
New AI and chatbot capabilities enable candidates to search for jobs and get questions answered directly through channels like Facebook Messenger, while also automatically alerting candidates to updates and needed actions on their channel of choice. A “self-driving” promotion process helps employees reach their objectives and succeed in their current positions by providing proactive alerts.
Advanced machine learning capabilities helpreduce the time it takes to fill open positions by highlighting best-fit candidates and proactively identifying candidates and employees who should be invited to apply. New onboarding features enhance collaboration between new hire, manager, and HR team to make it faster and easier for employees to move from “new hire” to an engaged, productive contributor to the team.
New smart and adaptable AI-powered business processes enable HR professionals to deliver all the support employees need to excel. Helps ensure compliance by optimizing the management and security of sensitive Employee Relations cases with configurable actions, such as managing data collection by category and queue. Extended knowledge management capabilities ensure consistent search and content based on security and versioning.
A pre-built library of best practice controls, security dashboards and workbench capabilities help organizations stop unauthorized access to sensitive HCM functions and data. With the ability to also manage exception and policy violations, HR departments can keep classified employee data protected, while lowering compliance costs (GDPR, SOX etc.), by automating audit procedures and analysis.
“HR teams have traditionally had to pick between simplicity and performance when selecting new technologies,” said Holger Muller, VP and Principal Analyst, Constellation Research. “To accelerate innovation, improve productivity, and successfully prepare for the future of work, HR can no longer make this trade-off. Instead, HR teams need simple and powerful solutions that combine an intuitive user experience with the latest innovations in areas such as chatbots and artificial intelligence.”
“We are always looking at new ways to enhance the employee experience and optimize business processes, and Oracle has been a key partner in helping us make that possible,” said Larry Freed, CIO, Overhead Door Corporation. “The new AI and user experience enhancements within Oracle HCM Cloud are powerful innovations that will greatly benefit our employees.”